Reputation Management

What is reputation management?

Reputation management revolves around how your business is perceived, particularly through digital reviews and your responses to them. In today’s online landscape, reviews hold as much weight as traditional word-of-mouth, making them a critical factor in shaping your business’s image. Companies strive to earn positive reviews to enhance credibility and attract more customers.

Think about the last time you were asked to leave a review. Businesses make these requests because they want to highlight their excellent service or product quality. However, it's often negative experiences that drive people to share their opinions online. This is why cultivating a strong foundation of positive reviews is essential to offset the occasional negative feedback. No business is perfect, and challenges will arise, but the goal is to ensure that positive reviews significantly outweigh the negative ones.

We specialize in helping businesses manage their reviews effectively. Our automated system sends thank-you messages for positive reviews and helps address negative feedback efficiently. When a concern is raised, the system immediately notifies you, ensuring you can respond quickly and appropriately. This allows you to focus on resolving critical issues while demonstrating a commitment to customer satisfaction. Let us help you build and maintain a strong online reputation that sets your business apart.

We’re excited to offer a complimentary trial of our reputation management service, focused on boosting online reviews.

Here's how it works:

You provide emails or phone number of recent clients.

Our system employs the following review strategy:

The customer receives an email/text asking about the experience.

Responds with positive comments > customer is asked to leave a review on Google > new positive review building rep.

(Trial is for Google. Other platforms can be added to service.)

Responds with negative comments > customer is asked to leave INTERNAL response > allowing you to address concerns,

resolve issues, and prevent potentially harmful reviews.

Customers will be asked up to three times to complete the survey if they don't complete the initial request.

With our system, we’ll help you build a rock-solid reputation that will attract more customers and increase revenue.

Statistics

93% of users say online reviews had an impact on their buying decisions.

Consumers are 50% more likely to be motivated by an online review than by a discount offer.

Nearly half of all internet users post online reviews every month.

81% of consumers use Google to evaluate local businesses.

Yelp receives 26,830new reviews per minute.

Trip Advisor passed one billion reviews in 2022.

75%of businesses don’t respond to negative reviews.

(Source: ExplodingTopics.com)

Book AppointmentLet's see how we can help!

Why should I use Game Plan Vault?

Game Plan Vault supports businesses with all types of marketing services. With advanced features that take the hassle out of booking, payments, calendar management, and client communication, your time can be spent focused on the day-to-day work of your business. If you don't succeed, we won't succeed. Mutual love!

Does Game Plan Vault offer a free trial?

Yes! When we discuss the tools best suited to enhance your business, there are 7 day free trial offers and free trial message plans.

Can I pay for my account annually? Is there a discount?

We don't lock you into a long term contract. We want to earn your business month after month...and we'd expect to be fired if we didn't deliver results.

However, if you prefer, we do offer flexible billing options, including quarterly, semi-annual, and annual plans. Enjoy greater savings with extended terms—the longer the commitment, the higher the discount.

Are there any hidden fees?

We do not hide fees, but depending on the services you select, there could be additional fees. (e.g. website hosting, domain names, etc.)

Can I cancel at any time?

Yes. It's easy to cancel your account completely. If you are in a longer term contract (6-12 months) we will discuss the reason why you want to cancel. If we are not producing as discussed during the planning of your service, we will certainly cancel the program.

Does Game Plan Vault have a mobile app to manage appointments and workflows?

Yes! We have an app that will allow you to communicate with clients, send invoices, update social platforms and much more.

Will my invoice be prorated if I sign up in the middle of the month?

Your monthly billing cycle is determined by whichever date you sign up, so the date when you sign up will be the first date of your billing cycle. For example, if you sign up on the 15th of the month, your next invoice will be on the 15th of the following month.

We offer flexible billing options, including quarterly, semi-annual, and annual plans. Enjoy greater savings with extended terms—the longer the commitment, the higher the discount.