If a potential customer’s call goes unanswered, it is a missed opportunity and one that is very difficult to gain back. This is generally because the caller will move on to calling another business until one picks up. By sending an SMS immediately after a call is missed, you get a second chance at capturing that lead as it shows the caller that you are not ignoring or disregarding them.

Automated missed call - text back can be fully customized and personalized for your business. Additionally, we can set up this feature so that a member of your business gets a notification that someone has tried to call. This allows you to act on it right away instead of letting the lead go cold.

The ultimate aim of missed call text-back is to gain business where it otherwise would have been lost.